Last Updated: October 14, 2022
Please Read Carefully.
By using the Services, you signify your agreement with this Terms of Service. If you do not accept this Terms of Service, now or in the future, please stop your use of the Services immediately, in which case any continuing access to and/or use of the Services is unauthorized.
HelloCampus may, at any time, for any reason, make changes to the Services and/or modify this Terms of Service in its sole and absolute discretion. If HelloCampus makes changes and/or modifications that affect your access to and/or use of the Services, we will post notice of the change and/or modification on this Terms of Service page and change the ‘Updated’ date set forth above. We will also notify your college, university or other school of the change with at least 15 days advance notice. You agree that your continued use of the Services following changes and/or modifications will constitute your acceptance of such changes and/or modifications. We may also provide you additional forms of notice as appropriate under the circumstances. If you do not agree to the changes, you shall close your account and shall not use the Services offered after the effective date of the changes and/or modifications. Please revisit this Terms of Service regularly to ensure that you stay informed of any changes and/or modifications.
HelloCampus provides services to allow colleges, universities and other schools to use HelloCampus Live for live, online campus tours or HelloCampus Connections for live, texting between Guide/OLs and prospective students. HelloCampus maintains policies and procedures designed to comply with applicable requirements of student privacy laws including, without limitation, GDPR and the Family Educational Rights and Privacy Act (FERPA) and applicable state laws (the “Privacy Laws”). The Privacy Laws may provide students or their parents with certain rights in their personal information. If you are a parent or student and you have questions about the Privacy Laws or your related rights, please contact your school administration. HelloCampus will not use any student data for marketing or advertising purposes, or any other
HelloCampus does not create the content of any campus tour or for private text messages exchanged between Guides/OLs and students and is not involved in any way with the actions of any individual Guide/OL interacting with a prospect. As a result, HelloCampus has no control over the quality, identity and/or actions of individuals who are using our services. For every campus tour or texting exchange commenced through our Services, you must make your own independent determination regarding the statements, descriptions and/or the representations of the other party. Please use caution, common sense, and sound judgment when attending live, online campus tours or exchanging text messages using either Service.
Access to Services. HelloCampus retains the right, in our sole discretion, to deny service and/or access to and/or use of the Services to anyone at any time and for any reason. While we use reasonable efforts to keep the Services accessible, the Services and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions to the Service and/or access to your account due to circumstances within HelloCampus control (e.g., routine maintenance) and outside of HelloCampus control. You acknowledge and agree that the use of the Services is at your own risk, including without limitation the risk that you might be exposed to content that is offensive, indecent, inaccurate and/or objectionable. The Services may be modified, updated, suspended and/or discontinued at any time as determined by HelloCampus in its sole and absolute discretion and without notice and/or liability.
Eligibility. The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers get parental consent before they knowingly collect personally identifiable information online from children under the age of thirteen (13). HelloCampus does not knowingly collect or solicit information from children under the age of thirteen (13). If we learn we have collected personal information from a child under the age of thirteen (13), we will delete the information.
Accessing a Campus Tour. Your school will provide HelloCampus with your name, and email address, and may also provide us with other information you supplied the school when you registered for a HelloCampus talking tour at your school’s website. HelloCampus will generate a unique, video link associated with your email, for your use at a specific date and time to access your live, online campus tour. Your use of the Service requires you to (i) indicate agreement to
this Terms of Service, and (ii) submit any other form of authentication required during the campus tour log-in process, as determined by HelloCampus in its sole and absolute discretion. Your unique, video link is non-transferrable and may not be sold, combined and/or otherwise shared with any other person.
Accessing a Texting Partner. Your school will provide HelloCampus with a Guide/OL (Orientation Leader) name, and email address, and may also provide us with other information supplied the school. You will provide us with all other information, including automatically giving us your mobile number when you opt-in and providing us with profile information like your major and answers to questions we ask you. HelloCampus will match you to a Guide/OL based on your profile information. We will then invite your Guide/OL to pair with you to begin texting. When the Guide/OL agrees to pair, we will send you an introduction text from your Guide/OL. After that, you can text with your Guide/OL as you determine. ALL YOUR TEXTS WILL BE STORED AND WILL BE VIEWABLE BY THE SCHOOL’S APPROVED STAFF AND HELLOCAMPUS APPROVED STAFF. You can end your participation in any texting program at any time by sending the word “STOP” to the texting number you used to opt-in to the program.
If you commit fraud and/or falsify information in connection with your access to and/or use of the Services, your access will be terminated immediately and we reserve the right to hold you liable for any and all damages that we suffer, and we may pursue legal action through relevant local and national law enforcement authorities and may notify your ‘Internet Service Provider’ or mobile carrier of any fraudulent activity we associate with you and/or your access to and/or use of the Services.
Communications from HelloCampus. By accessing our Service, you agree to receive certain communications in connection with the Services.
Your Conduct and Responsibilities. HelloCampus grants you the rights set forth herein, subject to the following conditions:
Your discussions, questions, answers, dealings with, and/or participation in live, online campus tours or texting offered through the Services, are solely between you and the college, university or school Guide/OLs hosting your Service. You acknowledge and agree that HelloCampus will not be responsible and/or liable for any loss and/or damage of any sort incurred as the result of any such dealings during any activity and/or as a result of the presence of such activity on the Services. HelloCampus does not create and/or organize the campus tours or texts shared through the Services. You acknowledge and agree that your participation in any of the Services and/or in any other way connected with the Services is at your own discretion and HelloCampus does not endorse and/or sponsor any college, university, school or campus. You further acknowledge and agree that any activity you participate in shall be completely voluntary and conducted at your own choice.
Occasionally there may be information on the Services that contain typographical errors, inaccuracies, and/or omissions that may relate to contact information, address, and events. We reserve the right to: (i) correct any errors, inaccuracies, and/or omissions; and/or (ii) make changes to content, events, descriptions, specifications, and/or other information without obligation to issue any notice of such changes except as prohibited by law. We also reserve the right to revise, suspend, and/or terminate an event, and/or promotion at any time without notice.
Ownership. The Services, any content on the Services and the infrastructure used to provide the Services, including any updates and/or are proprietary to HelloCampus, our licensors, and other content providers including the college or university operating your live, online campus tour. By using the Services and accepting this Terms of Service: (a) HelloCampus grants you a limited, personal, nontransferable, nonexclusive, revocable right to access and use the Services pursuant to this Terms of Service and to any additional terms and policies set forth by HelloCampus; and (b) you agree not to reproduce, distribute, create derivative works from, publicly display, publicly perform, license, sell and/or re-sell any content, software, products and/or services obtained from and/or through the Services without the express written permission of HelloCampus.
Reservation of Rights. The materials, videos, illustrations, photographs, graphics, icons, trade dress and/or other content on the Service (“Content”), as well as the organization and/or layout of the Service, are copyrighted and are protected by United States and international copyright laws and treaty provisions. HelloCampus or participating colleges and universities own, control, lawfully use and/or license the Content on the Service. HelloCampus’ name and logo may not be copied, imitated and/or used, without HelloCampus prior written permission. Subject to the limited rights expressly granted hereunder, HelloCampus and/or its college and university customers reserve all right, title and interest in and to the Services and Content, including without limitation all related worldwide intellectual property rights. No rights are granted to you hereunder other than as expressly set forth herein.
Feedback. Please keep in mind that we do not seek any unsolicited ideas and/or materials for the Services. If you provide us (in a direct mail, email and/or otherwise) with any feedback, suggestions, improvements, enhancements, recommendations and/or feature requests relating to the Services (“Feedback”), then you further grant to HelloCampus a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate any such Feedback. HelloCampus has no obligations to review any Feedback and may use and redistribute Feedback for any purpose without restriction in its sole and absolute discretion.
Posting or transmitting unauthorized and/or unsolicited advertising, promotional materials, and/or any other forms of solicitation to other users is prohibited. We also prohibit crawling, scraping, caching and/or otherwise accessing any content on the Services via automated means. You may not use the Service in any manner that could damage, disable, overburden, and/or impair the Service and/or interfere with any other party’s use and/or enjoyment of the Service. You may not obtain and/or attempt to obtain any materials and/or information through any means not intentionally made available and/or provided for through the Services. You may not interfere with the proper working of the Services, including without limitation by placing an unreasonable load on the Service’s infrastructure.
You are solely responsible for your interactions with other users of the Service. To the extent permitted under applicable laws, you hereby release HelloCampus from any and all claims and/or liability related to any event, service, any action or inaction by other users, including but not limited to any harm caused to you by action or inaction of a user, a user’s failure to comply with applicable law and/or failure to abide by the terms of an event, commitment, user’s conduct, speech and/or user content, whether online and/or offline, of any other third-party.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE SERVICE, AND ANY CONTENT, ARE PROVIDED BY HELLOCAMPUS TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS, EXCEPT AS EXPRESSLY SET FORTH IN THIS TERMS OF SERVICE. HELLOCAMPUS DOES NOT MAKE ANY OTHER WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY, AND/OR FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND FROM COURSE OF DEALING, USAGE AND/OR TRADE PRACTICE, ALL OF WHICH HELLOCAMPUS EXPRESSLY DISCLAIMS. WITHOUT LIMITING THE FOREGOING, HELLOCAMPUS AND/OR ITS LICENSORS MAKE NO WARRANTY THAT (A) THE SERVICES OR MATERIALS WILL MEET YOUR REQUIREMENTS AND/OR WILL BE CONSTANTLY AVAILABLE, UNINTERRUPTED, TIMELY, SECURE AND/OR ERROR-FREE; (B) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, ACCURATE AND/OR RELIABLE; AND/OR (C) HELLOCAMPUS WILL NOT BE LIABLE AND/OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE SERVICES AND/OR ANY CONTENT. NO ADVICE AND/OR INFORMATION, WHETHER ORAL AND/OR WRITTEN, OBTAINED BY YOU FROM HELLOCAMPUS OR THROUGH YOUR ACCESS TO AND/OR USE OF THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS TERMS OF SERVICE.
YOUR USE OF THE SERVICE AND CONTENT IS AT YOUR OWN RISK. IN NO EVENT SHALL HELLOCAMPUS, ITS OFFICERS, DIRECTORS, EMPLOYEES, SCHOOLS, LICENSORS, AND/OR SUPPLIERS BE LIABLE TO YOU AND/OR ANYONE ELSE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL AND/OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA AND/OR PROFITS, WHETHER OR NOT FORESEEABLE, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENE), WARRANTY, STRICT LIABILITY, AND/OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF HELLOCAMPUS HAS BEEN ADVISED OF THE POSSIBIITY OF SUCH DAMAGES IN ADVANCE. THE FOREGOING SHALL APPLY DESPITE ANY NEGLIGENCE, MISCONDUCT, ERRORS AND/OR OMISSIONS BY HELLOCAMPUS, ITS EMPLOYEES, REPRESENTATIVES AND/OR AGENTS. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION AND/OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES, IN SUCH STATES, HELLOCAMPUS LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, IN THE EVENT YOU ARE DISSATISFIED WITH THE SERVICE, RELATED SERVICES AND/OR HAVE ANY OTHER GRIEVANCE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE THE RIGHT TO DISCONTINUE ACCESS TO AND/OR USE OF THE SERVICES.
HELLOCAMPUS MAXIMUM AGGREGATE LIABILITY TO YOU FOR DIRECT DAMAGES THAT YOU SUFFER IN CONNECTION WITH YOUR ACCESS TO AND/OR USE OF THE SERVICES IS LIMITED TO THE LESSER OF (i) THE AMOUNT PAID, IF ANY, BY YOU TO HELLOCAMPUS IN CONNECTION WITH THE SERVICES, OR (ii) ONE HUNDRED DOLLARS ($100.00).
The information available on the Services is intended to be a general information resource regarding the matters covered, and is not tailored to your specific circumstance. HelloCampus does not, will not and cannot refer, recommend and/or endorse any specific college, university or school that uses the Services or the Guide/OLs comments on the service.
If any provision and/or term of this Terms of Service shall become and/or be declared illegal, invalid and/or unenforceable for any reason whatsoever, such term and/or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them. If an applicable law is in conflict with any part of this Terms of Service, this Terms of Service will be deemed modified to conform to the law and the other provisions will not be affected by any such modification. No waiver by either you and/or HelloCampus of any breach and/or default and/or failure to exercise any right allowed under this Terms of Service is a waiver of any preceding and/or subsequent breach and/or default and/or a waiver and/or forfeiture of any similar and/or future rights under this Terms of Service.
If you would like to request additional information regarding this Terms of Service and/or for any questions regarding a commercial relationship with HelloCampus, please contact us at firstname.lastname@example.org.